Accessibility Statement

Our Commitment

MyFixHub is committed to ensuring digital accessibility for people with disabilities. We believe that everyone deserves equal access to home services, and we are continually improving our platform to ensure an inclusive experience for all users, including those who rely on assistive technologies. Accessibility is not an afterthought at MyFixHub - it is a core part of how we design and build our platform.

Standards We Follow

Our platform is designed to conform with the following accessibility standards and regulations:

• WCAG 2.1 Level AA: The Web Content Accessibility Guidelines (WCAG) 2.1, published by the World Wide Web Consortium (W3C), provide the international standard for web accessibility. We target Level AA conformance across all pages and features.
• AODA: The Accessibility for Ontarians with Disabilities Act (AODA) requires organizations in Ontario to meet specific accessibility standards. MyFixHub complies with the Integrated Accessibility Standards Regulation (IASR) under AODA, including the Information and Communications Standards.
• Canadian Human Rights Act: We adhere to federal accessibility requirements to ensure our digital services do not create barriers for people with disabilities.

Accessibility Features

We have implemented the following features to make MyFixHub accessible:

• Keyboard Navigation: All interactive elements are accessible via keyboard, allowing users to navigate the entire platform without a mouse
• Screen Reader Compatibility: We use semantic HTML, ARIA labels, and proper heading hierarchy to ensure compatibility with popular screen readers such as JAWS, NVDA, and VoiceOver
• Color Contrast: Text and interactive elements meet WCAG 2.1 AA contrast ratio requirements to ensure readability for users with low vision or color blindness
• Responsive Design: Our platform adapts to various screen sizes and supports text resizing up to 200% without loss of content or functionality
• Focus Indicators: Clear, visible focus indicators are provided for all interactive elements to support keyboard and switch device users
• Alternative Text: All meaningful images and media include descriptive alternative text
• Form Accessibility: All forms include properly associated labels, clear error messages, and instructions to guide users through input fields
• Skip Navigation: A skip-to-content link is provided to allow users to bypass repetitive navigation elements

Feedback

We welcome your feedback on the accessibility of MyFixHub. If you encounter any accessibility barriers, have difficulty using any part of our platform with assistive technology, or have suggestions for improvement, please let us know. Your input helps us identify areas where we can do better and ensures we continue to improve the experience for all users.

Contact Us

If you have questions about our accessibility practices, need assistance accessing any content on our platform, or would like to report an accessibility issue, please reach out to us through our Contact Page. We aim to respond to all accessibility-related inquiries within two business days and will work with you to find a suitable solution.